You run the program.
We move the money.

Held is a North Carolina nonprofit serving as the fiscal administrator and payment infrastructure for financial assistance programs , disbursing funds to households, landlords, property owners, and vendors, reliably, quickly, and flexibly.

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$700K+
Disbursed since 2023
250+
Households served
5
Active implementation partnerships

We currently administer the City of Raleigh's Tenant-Based Rental Assistance program , disbursing monthly rent to property managers, managing a flex card for program administrators, reconciling every payment, and producing the reporting the City requires. That infrastructure is available to you.

Two ways to work with Held.

Whether you have a single funder or a multi-agency pool, Held fits into your structure , not the other way around.

Implementation Partnership

You bring the funding and run the program. Held receives, holds, and disburses; manages payment technology; tracks every dollar; handles compliance and reporting. All allocation decisions stay with you.

ACH direct deposit Check issuance GiveCard reloadable debit Bill-pay / utility pay One-time & recurring

Fiscal Agent / Fund Administrator

You have multiple partner agencies, each running their own program with their own funding. Held sits at the center , receiving from each funder, disbursing to each agency's participants, and keeping the accounting clean across all of them.

Multi-funder accounting Sub-grant tracking Agency drawdown reporting CoC / HOME compliant
What's included

Everything you need. Nothing you don't.

Held handles the full payment stack so your team stays focused on participants, not paperwork.

Segregated accounting

Each funding source tracked separately with a full audit trail. Federal-compliant across HOME, ESG, and CoC programs.

Custom enrollment & intake forms

Built per program, capturing exactly the data your compliance requires. Feeds directly into the payment system.

Per-program payment tracking

Every disbursement tagged by funder, program, and use category. Reporting is built into the payment , not a separate exercise.

Monthly reconciliation

Every payment matched to a participant record and funding source. Sub-grant and agency drawdown reconciliation for multi-agency funds.

Compliance reporting

Regular financial and outcomes reports to funders, including federal HOME and ESG formats. Annual audit available as funds scale.

Real-time support for your team

Case managers, property managers, and landlords get direct support from Held when payment questions arise , not a ticket queue. We're on it when it matters.

Flexible payment configuration

Who we pay, what we pay, and how we pay is fully configurable per program. Households, landlords, vendors, agencies , any combination, any payment method, any schedule.

Case manager training

Orientation and reference materials for your team covering enrollment, payment workflows, and troubleshooting.

Track record

Active partnerships , June 2026

Held is operational today across five programs spanning municipal government, major health systems, and community nonprofits.

Partner Partner Held's role
City of Raleigh TBRA City of Raleigh Fiscal admin, monthly rent disbursement to landlords, federal compliance reporting
Nourish , Duke Health Duke University Full payment pipeline, 89 participants at $200/mo
SIFS Stability Stipend United Way Forsyth Monthly stipend administration & accounting
Lakeview Neighborhood Alliance Community partner Guaranteed income payments & participant data
Housing Support Program Held-raised funds $750/mo guaranteed income + up to $3,000 upfront housing costs
Who we work with

You have the funding and the relationships.
We deliver reliably, quickly, and flexibly.

If you have funding for financial assistance and need the infrastructure to get it to people, Held is built for you.

City & County Housing Agencies

TBRA, rapid rehousing, or homelessness prevention with HOME, ESG, or local dollars. Held stands up the fiscal infrastructure quickly, handles federal compliance, and disburses to landlords and property managers on your timeline.

Continuums of Care

Multi-funder, multi-agency pooled funds. Held sits at the center , receiving from each source, disbursing by agency and program, and producing the governance reporting your structure requires.

Nonprofits & Health Systems

You have funding for rental assistance, direct financial support, or guaranteed income , but not the back-office infrastructure to disburse it reliably every month. Held builds that for you, fast.

Get started

Ready to put your funding to work?

Let's talk about your program.

John Thornton
Executive Director, Held
john@heldgso.org