You run the program.
We move the money.
Held is a North Carolina nonprofit that serves as the fiscal administrator and payment infrastructure for financial assistance programs, disbursing funds to households, landlords, property owners, and vendors. Held's infrastructure gives partners the reliability, speed, and flexibility they need to stay focused on what matters most: serving their communities.
Schedule a call Learn more about HeldWhat it looks like.
The City of Raleigh's Tenant-Based Rental Assistance program shows the full range of what Held's infrastructure can do. One program, one funding source, one reporting structure-and a payment toolkit that meets participants and program staff exactly where they are.
We disburse monthly rent directly to property managers and landlords by check or ACH. When a household has fallen behind, we can cover arrears as well-same infrastructure, no extra process.
We issue a reloadable GiveCard to each participant for utility setup fees and ongoing utility bills. For participants who prefer to pay their own rent, we can load rental assistance directly onto that card-spending locked to their management company only. The funds go to the right place. The participant pays their own rent. No check to track down, no ACH enrollment required.
Program staff have their own Held card loaded with diversion funds. Need to cover a hotel while someone waits on a unit, pay an apartment application fee, or handle an unexpected arrears payment right now? They spend on the spot. No company card to share, no finance department to loop in, no check request to file. Every transaction is tracked by program and funding source, and rolls into the same reporting structure as the rest of the program.
Case managers know what someone needs. The barrier is usually speed: getting a check cut, finding the shared credit card, waiting on finance. Held eliminates that gap. Program-specific cards with spending limits let staff act immediately, without creating accounting headaches. One fund, clean tracking, full compliance-and the people doing the work can actually do it.
Two ways to work with Held.
Whether you have a single funder or a multi-agency pool, Held fits into your structure, not the other way around.
Implementation Partnership
You bring the funding and run the program. Held receives, holds, and disburses; manages payment technology; tracks every dollar; handles compliance and reporting. All allocation decisions stay with you.
Fiscal Agent / Fund Administrator
You have multiple partner agencies, each running their own program with their own funding. Held sits at the center, receiving from each funder, disbursing to each agency's participants, and keeping the accounting clean across all of them.
Everything you need. Nothing you don't.
Held handles the full payment stack so your team stays focused on participants, not paperwork.
Each funding source tracked separately with a full audit trail. Federal-compliant across HOME, ESG, and CoC programs.
Built per program, capturing exactly the data your program requires. Feeds directly into the payment system.
Every disbursement tagged by funder, program, and use category. Reporting is built into the payment, not a separate exercise.
Every payment matched to a participant record and funding source. Sub-grant and agency drawdown reconciliation for multi-agency funds.
Regular financial and outcomes reports to funders, including federal HOME and ESG formats. Annual audit available as funds scale.
Case managers, property managers, and landlords get direct support from Held when payment questions arise, not a ticket queue. We're on it when it matters.
Who we pay, what we pay, and how we pay is fully customized to your program's needs. Households, landlords, vendors, agencies-any combination, any payment method, any schedule.
Orientation and reference materials for your team covering enrollment, payment workflows, and troubleshooting.
Active partnerships, June 2026
Held is operational today across five programs spanning municipal government, major health systems, and community nonprofits.
| Partner | Partner | Held's role |
|---|---|---|
| City of Raleigh TBRA | City of Raleigh | Fiscal admin, monthly rent disbursement to landlords, federal compliance reporting |
| Nourish, Duke Health | Duke University | Full payment pipeline, 89 participants at $200/mo |
| SIFS Stability Stipend | United Way Forsyth | Monthly stipend administration & accounting |
| Lakeview Neighborhood Alliance | Community partner | Guaranteed income payments & participant data |
| Housing Support Program | Held-raised funds | $750/mo guaranteed income + up to $3,000 upfront housing costs |
You have the funding and the relationships.
We deliver reliably, quickly, and flexibly.
If you have funding for financial assistance and need the infrastructure to get it to people, Held is built for you.
City & County Housing Agencies
TBRA, rapid rehousing, or homelessness prevention with HOME, ESG, or local dollars. Held stands up the fiscal infrastructure quickly, handles federal compliance, and disburses to landlords and property managers on your timeline.
Continuums of Care
Multi-funder, multi-agency pooled funds. Held sits at the center, receiving from each source, disbursing by agency and program, and producing the governance reporting your structure requires.
Nonprofits & Health Systems
You have funding for rental assistance, direct financial support, or guaranteed income, but not the back-office infrastructure to disburse it reliably every month. Held builds that for you, fast.
Ready to put your funding to work?
Let's talk about your program.